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APICS Hartford Brings CPTV Opportunity to Connecticut Manufacturer

APICS member, Altek Electronics, is excited to be featured in Christina DeFranco’s Made in CT program to be aired on CPTV the week of July 17th. Altek manufactures electronic printed circuit board assemblies, chassis and control panels in their facility located in Torrington, Connecticut. 

The company was founded by Stephen Altschuler, an electrical engineer and US veteran. Stephen started the company in 1972 because he needed a job. The company he was working for was going out of business, and Steve needed to pay his mortgage and support his family. He raised capital, purchased the equipment he needed at the auction, and continued shipping to customers.  At that time, Stephen had less than a dozen employees and less than $500,000 in revenue. Today, Altek has 170 employees and $25M in revenue.

Christina DeFranco and her crew spent an entire morning at Altek interviewing management and capturing the operation on film and in photographs. Christina asked excellent questions and Director of Photography, Mike Dunphy, patiently set up tripods, tested the lighting, and photographed employees.

  Altek employee, Rhonda Maddrah, is featured  

Employees can be seen manufacturing circuit board assemblies. These boards are used in high cost capital equipment such as mammography machines, elevators, and fan controls used in cell phone towers. The boards are sold to Connecticut companies such as Otis Elevator.

President Rich Razza, who is retiring at the end of this year, is credited with implementing Six Sigma and LEAN manufacturing at Altek. Rich will continue working as a LEAN consultant with Altek and other companies in his post-Altek career. Stephen’s son, David Altschuler, was recently promoted to the position of CEO, and his daughter Sabrina Beck works in the company as Vice President. David and Sabrina have ownership in the company and will be perpetuating the company into the next millennium.

The family is fortunate to have a large team of hard-working, dedicated and certified employees who focus their efforts on satisfying the needs of customers. Quality is a priority at Altek, and the company is certified to AS9100 and ISO 9001:2008.  Altek's soldering operators are certified to IPC-610 and the J-STD, and their cable and harness operators are certified to IPC-620.  They use Six Sigma practices and LEAN manufacturing principles to ensure high quality while controlling cost.

Customers come to Altek because they’re concerned about meeting tight deadlines within budget and frustrated by lack of engineering support.  Altek employs a team of full-time engineers who help customers with PCB layout and design, component engineering, and design for manufacturability. Engineers are available to customers bringing new products to market, and Altek doesn't nickel and dime clients who need this kind of support.  As a privately owned family business, Altek’s priority is customer satisfaction, not shareholder satisfaction.  They believe if customers are satisfied, everyone wins.

Altek is grateful to APICS Hartford County Chapter for the opportunity to meet Christina DeFranco and hear about her Made in CT program during their April Professional Development Meeting at Hartford Flavor Company. During this meeting, they heard Christina talk about her work and the wonderful businesses she’s featured. After the presentations, chapter President, Dan Levine, introduced them to Christina who decided to feature Altek in her program!

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